Earlier this year the Government amended it’s guidance to Train Operators regarding ticket offices. This has led to growing fears that England’s 980 staffed rail ticket offices could be under threat of closure following comments from both Transport Minister Grant Schnapps and the Rail Delivery Group that represents train operators.
Though most tickets are now purchased online or through machines – 12% of all rail tickets are still purchased at staffed ticket offices. Ticket office closure will disproportionately affect elderly and disabled residents alongside those who may not know how to select the most appropriate journey options to keep fares down.
AGE UK estimate that 3 million elderly people in the UK do not have access to the internet, and many more do not have a mobile device.
Ticket offices are run and staffed by Train Operators. Below is a Council Motion that calls on both the Government and Train Operators to protect rail ticket offices at your local station. A list of ticket station in England – and the Rail Operators that staff them – can be found here.
The draft Council Motion is below:
Council notes with concern recent reports that all 980 staffed ticket offices in England could be closed, following discussions between the Department for Transport and the Rail Delivery Group and changes to the Government’s guidance relating to ticket office opening hours.
Council believes that ticket offices provide a vital service to residents in [AREA NAME]. Having a clearly sign-posted place in the station for people with ticket enquiries provides certainty and confidence for customers who may struggle to otherwise locate station staff.
Not all residents are able to use station ticket machines, or have the means to book a ticket in advance. Complicated journeys involving connections are likely to require human assistance to ensure customers purchase the most appropriate and cheapest tickets, and do not incur penalties from mis-booked tickets.
Council is concerned the closure of ticket offices will disproportionately affect elderly and disabled residents in [AREA NAME] – as well as those with poor literacy and IT skills. Council also notes the possible implications for current station staff and the concerns that have been raised over possible staff redundancies.
Council therefore resolves to:
- Instruct the Chief Executive to write to the Secretary of State for Transport, and the Government Railways Minister, expressing Council’s opposition to the possible closure of staffed rail ticket offices – and in particular the office at [LOCAL STATION(S)]
- Instruct the Chief Executive to write to [RAIL OPERATOR WHO RUNS LOCAL TICKET OFFICE] expressing the Council’s opposition to any plans to close the staffed ticket office at [LOCAL STATION(S)].
- Refer this issue to [RELEVANT SCRUTINY COMMITTEE] with the recommendation that representatives from [RAIL OPERATOR] are invited to attend a Scrutiny Meeting at the earliest possible point to discuss future plans for staffing at [LOCAL STATION(S)].
Below is a list of Ticket Offices in England listed by the rail company that operate them.
C2C
BARKING, BASILDON, BENFLEET, CHAFFORD HUNDRED, CHALKWELL, DAGENHAM DOCK, EAST TILBURY, GRAYS, LAINDON, LEIGH ON SEA, LIMEHOUSE, LONDON FENCHURCH STREET, OCKENDON, PITSEA, PURFLEET, RAINHAM ESSEX, SHOEBURYNESS, SOUTHEND CENTRAL, SOUTHEND EAST, STANFORD LE HOPE, THORPE BAY, TILBURY TOWN, UPMINSTER, WEST HORNDON, WESTCLIFF.
CHILTERN RAILWAYS
AYLESBURY, AYLRESBURY VALE PARKWAY, BANBURY, BEACONSFIELD, BICESTER NORTH, BIRMINGHAM MOOR STREET, DENHAM, DORRIDGE, GERRARDS CROSS, GREAT MISSENDEN, HADDENHAM & THAME PARKWAY, HIGH WYCOMBE, LEAMINGTON SPA, LONDON MARYLEBONE, NORTHOLT PARK, PRINCES RISBOROUGH, SEER GREEN & JORDANS, SOLIHULL, STOKE MANDEVILLE, WARWICK, WARWICK PARKWAY, WENDOVER
EAST MIDLANDS RAILWAY
ALFRETON, BEESTON, BOSTON, BURTON ON TRENT, CHESTERFIELD, CORBY, DERBY, EAST MIDLANDS PARKWAY, HINCKLEY, KETTERING, KIDSGROVE, LEICESTER, LINCOLN, LONDON ST PANCRAS INTERNATIONAL, LONG EATON, LOUGHBOROUGH, MANSFIELD, MARKET HARBOROUGH, MELTON MOWBRAY, OAKHAM, NARBOROUGH, NOTTINGHAM, SHEFFIELD, SKEGNESS, SLEAFORD, SPALDING, STAMFORD, WELLINGBOROUGH
AVANTI WEST COAST
BIRMINGHAM INTERNATIONAL, BIRMINGHAM NEW STREET, CARLISLE, COVENTRY, CREWE, GLASGOW CENTRAL TRAVEL CENTRE, LANCASTER, LONDON EUSTON, MACCLESFIELD, MANCHESTER PICCADILLY, OXENHOLME LAKE DISTRICT, PENRITH, PRESTON, RUGBY, RUNCORN, STAFFORD, STOCKPORT, STOKE ON TRENT, WARRINGTON BANK QUAY, WIGAN NORTH WESTERN.
GREAT NORTHERN and THAMESLINK
ALEXANDRA PALACE, ARLESEY, ASHWELL & MORDEN, BALDOCK, BEDFORD MIDLAND, BIGGLESWADE, BOWES PARK, BROOKMANS PARK, CRICKLEWOOD, CUFFLEY, DOWNHAM MARKET, DRAYTON PARK, ELEPHANT & CASTLE, ELSTREE & BOREHAMWOOD, ENFIELD CHASE, ESSEX ROAD, FINSBURY PARK, FLITWICK, GORDON HILL, GRANGE PARK, HADLEY WOOD, HARLINGTON, HARPENDEN, HATFIELD, HAYDONS ROAD, HENDON, HERTFORD NORTH, HITCHIN, HORNSEY, HUNTINGDON, KINGS LYNN, KNEBWORTH, LEAGRAVE, LETCHWORTH, LONDON BLACKFRIARS, LONDON CITY THAMESLINK, LONDON CITY THAMESLINK (Holborn), LONDON ST PANCRAS, LOUGHBOROUGH JUNCTION, LUTON, LUTON AIRPORT PARKWAY, MELDRETH, MILL HILL BROADWAY, NEW BARNET, NEW SOUTHGATE, OAKLEIGH PARK, PALMERS GREEN, POTTERS BAR, RADLETT, ROYSTON, SANDY, ST ALBANS CITY, ST NEOTS, STEVENAGE, TOOTING, WATTON AT STONE, WELHAM GREEN, WELWYN GARDEN CITY, WELWYN NORTH, WEST HAMPSTEAD THAMESLINK, WEST SUTTON, WINCHMORE HILL
GREAT WESTERN RAILWAY
BARNSTAPLE, BATH SPA, BODMIN PARKWAY, BOURNE END , BRADFORD ON AVON, BRAMLEY HANTS , BRIDGWATER, BRISTOL PARKWAY, BRISTOL TEMPLE MEADS, CAMBORNE, CASTLE BAR PARK, CASTLE CARY, CHARLBURY , CHELTENHAM SPA, CHIPPENHAM, CHOLSEY , COOKHAM, CROWTHORNE , DAWLISH , DIDCOT PARKWAY, EVESHAM , EXETER CENTRAL, EXETER ST DAVIDS, EXMOUTH, FILTON ABBEY WOOD , FROME, FURZE PLATT , GLOUCESTER, GORING & STREATLEY, HENLEY ON THAMES , KEMBLE, KEYNSHAM, KINGHAM , LISKEARD, LONDON PADDINGTON, MAIDENHEAD, MORETON IN MARSH , MORTIMER , NAILSEA & BACKWELL , NEWBURY, NEWTON ABBOT, NORTH CAMP , OLDFIELD PARK, OXFORD, PAIGNTON, PANGBOURNE , PAR, PENZANCE, PEWSEY, PLYMOUTH, READING, READING WEST , REDRUTH, SLOUGH, ST AUSTELL, ST ERTH, STONEHOUSE, STROUD, SWINDON, TAPLOW, TAUNTON, TEIGNMOUTH, THATCHAM , THEALE , TILEHURST, TIVERTON PARKWAY, TORQUAY, TOTNES, TROWBRIDGE, TRURO, TWYFORD, WARMINSTER, WESTBURY , WESTON-SUPER-MARE, WINDSOR & ETON CENTRAL , WORCESTERSHIRE PARKWAY, WORLE, YATE, YATTON, YEOVIL PEN MILL
GREATER ANGLIA
BILLERICAY, BRAINTREE, BURNHAM ON CROUCH, BURY ST EDMUNDS, CHELMSFORD, CLACTON, COLCHESTER, COLCHESTER TOWN, DISS, FRINTON, GREAT YARMOUTH, HATFIELD PEVEREL, HOCKLEY, INGATESTONE, IPSWICH, KELVEDON, LONDON LIVERPOOL STREET, LOWESTOFT, MANNINGTREE, MARCH, MARKS TEY, NORWICH, PRITTLEWELL, RAYLEIGH, ROCHFORD, SHENFIELD, SOUTH WOODHAM FERRERS, SOUTHEND VICTORIA, STOWMARKET, THETFORD, WICKFORD, WITHAM, WIVENHOE, AUDLEY END, BISHOPS STORTFORD, BRIMSDOWN, BROXBOURNE, CAMBRIDGE, CHESHUNT, ELSENHAM, ENFIELD LOCK, ELY, HARLOW MILL, HARLOW TOWN, HERTFORD EAST, NEWPORT, ESSEX, RYE HOUSE, SAWBRIDGEWORTH, ST MARGARETS HERTS, SHELFORD, STANSTED AIRPORT, STANSTED MOUNTFITCHET, WALTHAM CROSS, WARE, WHITTLESFORD, ,
ISLAND LINE
RYDE ESPLANADE, SHANKLIN
LONDON NORTH EASTERN RAILWAY
BERWICK UPON TWEED, DARLINGTON, DONCASTER, DUNBAR, DURHAM, EDINBURGH, GRANTHAM, LONDON KINGS CROSS, NEWARK NORTHGATE, NEWCASTLE, PETERBOROUGH, RETFORD, WAKEFIELD WESTGATE, YORK
NORTHERN
ACCRINGTON, ADLINGTON LANCS, ALDERLEY EDGE, ALNMOUTH, ALTRINCHAM, APPLEBY, ASHTON UNDER LYNE, ATHERTON, BARNSLEY, BARROW IN FURNESS, BEVERLEY, BINGLEY, BIRCHWOOD, BLACKBURN, BLACKPOOL NORTH, BOLTON, BRADFORD FORSTER SQUARE, BRADFORD INTERCHANGE, BRAMHALL, BREDBURY, BRIDLINGTON, BRINNINGTON, BROAD GREEN, BROADBOTTOM, BROMLEY CROSS, BUCKSHAW PARKWAY, BURNAGE, BURNLEY CENTRAL, BURNLEY MANCHESTER ROAD, BUXTON, CHASSEN ROAD, CHEADLE HULME, CHORLEY, CONGLETON, CROSS GATES, DAISY HILL, DAVENPORT, DEANSGATE G-MEX, DINTING, DISLEY, DRIFFIELD, EARLESTOWN, EAST DIDSBURY, ECCLES, ECCLESTON PARK, EDGE HILL, FARNWORTH, FLIXTON, GARFORTH, GARSWOOD, GATLEY, GLAZEBROOK, GLOSSOP, GOOLE, GORTON, GRANGE OVER SANDS, GREENFIELD, GUIDE BRIDGE, GUISELEY, HADFIELD, HAGFOLD, HALE, HALEWOOD, HALIFAX, HANDFORTH, HARROGATE, HARTLEPOOL, HATTERSLEY, HAZEL GROVE, HEALD GREEN, HEATON CHAPEL, HEBDEN BRIDGE, HEXHAM, HINDLEY, HOLMES CHAPEL, HORWICH PARKWAY, HOUGH GREEN, HORSFORTH, HUYTON, ILKLEY, KEARSLEY, KEIGHLEY, KIRKHAM & WESHAM, KNUTSFORD, LEA GREEN, LEEDS, LEVENSHULME, LEYLAND, LITTLEBOROUGH, LIVERPOOL LIME ST TICKET OFFICE, LIVERPOOL LIME ST TRAVEL CENTRE, LOSTOCK, MANCHESTER OXFORD ROAD, MANCHESTER VICTORIA, MARPLE, MAULDETH ROAD, MEADOWHALL, MENSTON, MEXBOROUGH, MOORSIDE, MORECAMBE, MORPETH, MOSSLEY HILL, MOSSLEY MANCHESTER, NEW MILLS CENTRAL, NEW MILLS NEWTOWN, NEW PUDSEY, NEWTON FOR HYDE, NEWTON LE WILLOWS, NORTHWICH, OLDHAM MUMPS, PARBOLD, POULTON LE FYLDE, POYNTON, PRESCOT, RAINHILL, REDCAR CENTRAL, REDDISH NORTH, ROBY, ROCHDALE, ROMILEY, ROSE HILL MARPLE, ROTHERHAM CENTRAL, SALFORD CENTRAL, SALFORD CRESCENT, SANDBACH, SANKEY (FOR PENKETH) SHIPLEY, SKIPTON, ST ANNES ON THE SEA, ST HELENS CENTRAL, ST HELENS JUNCTION, SUNDERLAND, SWINTON MANCHESTER, THATTO HEATH, THORNE NORTH, TODMORDEN, ULVERSTON, URMSTON, WALKDEN, WARRINGTON CENTRAL, WARRINGTON WEST, WAVERTREE TECHNOLOGY PARK, WEST ALLERTON, WHALEY BRIDGE, WHISTON, WHITBY, WHITEHAVEN, WIDNES, WIGAN WALLGATE, WILMSLOW, WINDERMERE, WOODSMOOR, WORKINGTON, WORKSOP
SOUTH WESTERN RAILWAY
ADDLESTONE, ALDERSHOT, ALTON, ANDOVER, ASCOT, ASH, ASH VALE, ASHFORD SURREY, AXMINSTER, BAGSHOT, BARNES, BASINGSTOKE, BEDHAMPTON, BENTLEY, BERRYLANDS, BOOKHAM, BOURNEMOUTH, BRACKNELL, BRANKSOME, BRENTFORD, BROCKENHURST, BROOKWOOD, BYFLEET & NEW HAW, CAMBERLEY, CHANDLERS FORD, CHERTSEY, CHESSINGTON NORTH, CHESSINGTON SOUTH, CHISWICK, CHRISTCHURCH, CLANDON, CLAPHAM JUNCTION, CLAYGATE, COBHAM & STOKE D’ABERNON, COSHAM, CREWKERNE, DATCHET, DORCHESTER SOUTH, EARLEY, EARLSFIELD, EASTLEIGH, EFFINGHAM JUNCTION, EGHAM, ESHER, EWELL WEST, FAREHAM, FARNBOROUGH MAIN, FARNCOMBE, FARNHAM, FELTHAM, FENITON, FLEET, FRATTON, FRIMLEY, FULWELL, GILLINGHAM DORSET, GODALMING, GUILDFORD, HAMPTON, HAMPTON COURT, HAMPTON WICK, HAMWORTHY, HASLEMERE, HAVANT, HEDGE END, HERSHAM, HILSEA, HINCHLEY WOOD, HINTON ADMIRAL, HONITON, HOOK, HORSLEY, HOUNSLOW, KINGSTON, LIPHOOK, LISS, LONDON ROAD GUILDFORD, LONDON WATERLOO, LYMINGTON TOWN, MALDEN MANOR, MARTINS HERON, MICHELDEVER, MILFORD SURREY, MORTLAKE, MOTSPUR PARK, NETLEY, NEW MALDEN, NEW MILTON, NORBITON, NORTH SHEEN, OVERTON, OXSHOTT, PARKSTONE , PETERSFIELD, POKESDOWN, POOLE, PORTCHESTER, PORTSMOUTH & SOUTHSEA, PORTSMOUTH HARBOUR, PUTNEY, RAYNES PARK, RICHMOND, ROWLANDS CASTLE, SALISBURY, SHEPPERTON, SHERBORNE, SOUTHAMPTON AIRPORT PARKWAY, SOUTHAMPTON CENTRAL, ST DENYS, ST MARGARETS (GREATER LONDON), STAINES, STONELEIGH, STRAWBERRY HILL, SUNBURY, SUNNINGDALE, SURBITON (MAIN), SWANWICK, SWAY, SWAYTHLING, TEDDINGTON, TEMPLECOMBE, THAMES DITTON, TISBURY, TOLWORTH, TOTTON, TWICKENHAM, UPPER HALLIFORD, VAUXHALL, VIRGINIA WATER, WALTON ON THAMES, WANDSWORTH TOWN, WAREHAM, WEST BYFLEET, WEYBRIDGE, WEYMOUTH, WHITCHURCH HANTS, WHITTON, WIMBLEDON, WINCHESTER, WINCHFIELD, WINDSOR & ETON RIVERSIDE, WINNERSH, WINNERSH TRIANGLE, WITLEY, WOKING, WOKINGHAM, WOOL, WOOLSTON, WORCESTER PARK, WORPLESDON, YEOVIL JUNCTION, ,
SOUTHEASTERN
ALBANY PARK, ASHFORD KENT, AYLESHAM, BARMING, BARNEHURST, BATTLE, BEARSTED, BECKENHAM HILL, BECKENHAM JUNCTION, BELLINGHAM, BELVEDERE, BEXLEY, BEXLEYHEATH, BICKLEY, BIRCHINGTON ON SEA, BLACKHEATH, BOROUGH GREEN & WROTHAM, BRIXTON, BROADSTAIRS, BROMLEY NORTH, BROMLEY SOUTH, CANTERBURY EAST, CANTERBURY WEST, CATFORD, CATFORD BRIDGE, CHARING, CHARLTON, CHATHAM, CHELSFIELD, CHESTFIELD & SWALECLIFFE, CHISLEHURST, CLOCK HOUSE, CRAYFORD, CROFTON PARK, CROWHURST, DARTFORD, DEAL, DENMARK HILL, DEPTFORD, DOVER PRIORY, EBBSFLEET INTERNATIONAL, EDEN PARK, ELMERS END, ELMSTEAD WOODS, ELTHAM, ERITH, ETCHINGHAM, EYNSFORD, FALCONWOOD, FARNINGHAM ROAD, FAVERSHAM, FOLKESTONE CENTRAL, FOLKESTONE WEST, FRANT, GILLINGHAM KENT, GRAVESEND UPSIDE, GREENHITHE, GREENWICH, GROVE PARK, HARRIETSHAM, HASTINGS, HAYES KENT, HEADCORN, HERNE BAY, HERNE HILL, HIGHAM, HIGH BROOMS, HILDENBOROUGH, HITHER GREEN, KEARSNEY, KENT HOUSE, KIDBROOKE, KNOCKHOLT, LADYWELL, LEE, LENHAM, LEWISHAM, LONDON BRIDGE, LONDON CANNON STREET, LONDON CHARING CROSS, LONGFIELD, LOWER SYDENHAM, MAIDSTONE EAST, MAIDSTONE WEST, MARDEN, MARGATE, MARTIN MILL, MAZE HILL, MEOPHAM, MOTTINGHAM, NEW BECKENHAM, NEW CROSS, NEW ELTHAM, NEWINGTON, NORTHFLEET, NUNHEAD, ORPINGTON UPSIDE, OTFORD, PADDOCK WOOD, PENGE EAST, PETTS WOOD, PLUCKLEY, PLUMSTEAD, QUEENBOROUGH, RAINHAM KENT, RAMSGATE, RAVENSBOURNE, ROBERTSBRIDGE, ROCHESTER, SANDLING, SANDWICH, SEVENOAKS, SHEERNESS ON SEA, SHEPHERDS WELL, SHORTLANDS, SIDCUP, SITTINGBOURNE, SLADE GREEN, SOLE STREET, ST JOHNS, ST LEONARDS WARRIOR SQUARE, ST MARY CRAY, STAPLEHURST, STONE CROSSING, STONEGATE, STRATFORD INTERNATIONAL, STROOD, STURRY, SUNDRIDGE PARK, SWANLEY, SWANSCOMBE, SYDENHAM HILL, TEYNHAM, TONBRIDGE, TUNBRIDGE WELLS, WADHURST, WALMER, WELLING, WEST DULWICH, WEST MALLING, WEST ST LEONARDS, WEST WICKHAM, WESTCOMBE PARK, WESTGATE ON SEA, WHITSTABLE, WOOLWICH ARSENAL, WOOLWICH DOCKYARD, WYE
SOUTHERN
ANGMERING, ARUNDEL, ASHTEAD, BALCOMBE, BALHAM, BARNHAM, BATTERSEA PARK, BERWICK SUSSEX, BEXHILL, BILLINGSHURST, BOGNOR REGIS, BOSHAM, BRIGHTON, BURGESS HILL, BUXTED, CARSHALTON, CARSHALTON BEECHES, CATERHAM, CHEAM, CHICHESTER, CHIPSTEAD, CHRISTS HOSPITAL, COODEN BEACH, COULSDON SOUTH, COULSDON TOWN, CRAWLEY, CROWBOROUGH, DORKING, DORMANS, DURRINGTON ON SEA, EARLSWOOD, EAST CROYDON, EAST DULWICH, EAST GRINSTEAD, EASTBOURNE, EDENBRIDGE TOWN, EMSWORTH, EPSOM, ERIDGE, EWELL EAST, FALMER, FORD, GATWICK AIRPORT, GIPSY HILL, GORING BY SEA, HACKBRIDGE, HAM STREET, HAMPDEN PARK SUSSEX, HASSOCKS, HAYWARDS HEATH, FRI, HORLEY, FRI, HORSHAM, HOVE, FRI, HURST GREEN, IFIELD, KENLEY, KINGSWOOD, LANCING, LEATHERHEAD, LEWES, FRI, LINGFIELD, LITTLEHAMPTON, LITTLEHAVEN, LONDON ROAD BRIGHTON, LONDON VICTORIA, MERSTHAM, MITCHAM EASTFIELDS, MITCHAM JUNCTION, MOULSECOOMB, NEWHAVEN TOWN, NORBURY, NORTH DULWICH, OXTED, PECKHAM RYE, PEVENSEY & WESTHAM, PLUMPTON, POLEGATE, PORTSLADE, PRESTON PARK, PULBOROUGH, PURLEY, PURLEY OAKS, QUEENS ROAD PECKHAM, REDHILL, REEDHAM LONDON, REIGATE, RIDDLESDOWN, RYE, SALFORDS, SANDERSTEAD, SEAFORD, SELHURST, SHOREHAM BY SEA, SOUTH BERMONDSEY, SOUTH CROYDON, SOUTHBOURNE, SOUTHWICK, STREATHAM, STREATHAM COMMON, STREATHAM HILL, SUTTON SURREY, TADWORTH, THORNTON HEATH, THREE BRIDGES, TULSE HILL, UCKFIELD, UPPER WARLINGHAM, WADDON, WALLINGTON, WANDSWORTH COMMON, WARBLINGTON, WEST NORWOOD, WEST WORTHING, WHYTELEAFE, WHYTELEAFE SOUTH, WIVELSFIELD, WOLDINGHAM, WOODMANSTERNE, WORTHING, ,
TRANSPENNINE EXPRESS
BROUGH, CLEETHORPES, DEWSBURY, GRIMSBY TOWN, HUDDERSFIELD, HULL, MALTON, MANCHESTER AIRPORT, MIDDLESBROUGH, NORTH ALLERTON, SCARBOROUGH, SCUNTHORPE, SELBY, STALYBRIDGE, THIRSK, THORNABY.
WEST MIDLANDS TRAINS
ACOCKS GREEN, ADDERLEY PARK, APSLEY, ASTON, BERKHAMSTED, BLETCHLEY, BERKSWELL, BESCOT STADIUM, BIRMINGHAM SNOW HILL, BLAKE STREET, BOURNVILLE, BUTLERS LANE, CANLEY, CHEDDINGTON, CHESTER ROAD, COLESHILL PARKWAY, COSELEY, CRADLEY HEATH, DROITWICH SPA, DUDDESTON, DUDLEY PORT, ERDINGTON, FIVE WAYS, FOUR OAKS, GRAVELLY HILL, GREAT MALVERN, HAGLEY, HALL GREEN, HAMPTON IN ARDEN, HAMSTEAD, HARTFORD, HEMEL HEMPSTEAD, JEWELLERY QUARTER, KIDDERMINSTER, KINGS LANGLEY, KINGS NORTON, LANGLEY GREEN, LEA HALL, LEIGHTON BUZZARD, LICHFIELD CITY, LICHFIELD TRENT VALLEY, LONGBRIDGE, LONG BUCKBY, LYE, MALVERN LINK, MARSTON GREEN, MILTON KEYNES CENTRAL, NORTHAMPTON, NORTHFIELD, NUNEATON, OLD HILL, OLTON, PERRY BARR , REDDITCH, ROWLEY REGIS, SANDWELL & DUDLEY, SELLY OAK, SHENSTONE, SHIRLEY, SMALL HEATH, SMETHWICK GALTON BRIDGE, SMETHWICK ROLFE STREET, SPRING ROAD, STECHFORD, STOURBRIDGE JUNCTION, STOURBRIDGE TOWN, STRATFORD UPON AVON, SUTTON COLDFIELD, TAME BRIDGE PARKWAY, TAMWORTH, TELFORD CENTRAL, THE HAWTHORNS, TILE HILL, TIPTON, TRING, TYSELEY, UNIVERSITY, WALSALL, WATFORD JUNCTION, WELLINGTON, WIDNEY MANOR, WINSFORD, WITTON, WOLVERHAMPTON, WOLVERTON, WORCESTER FOREGATE ST, WORCESTER SHRUB HILL, WYLDE GREEN, WYTHALL, YARDLEY WOOD, WYLDE GREEN, WYTHALL, YARDLEY WOOD.
says
Please save our local ticket offices . Staplehurst and Headcorn. Us oldies are not computer savvy and like our helpful staff to negotiate our ticket purchases for us.They are such a lovely, welcoming start to our journeys; we would mourn their demise. Listen to what your customers want , need and like. PLEASE.
Andrew Makinson says
Great motion, I've added the line:
"Furthermore, the lost of staffed ticket offices will lead to an increase in anti-social behaviour on stations and result in many passengers feeling less safe using public transport."